I have the same problem the phone can connect to blackberry world i can login to blackberry world using a browser and myid and password, but blackberry link just says "unable to sign in to your blackberry id. please make sure you are connected to the internet and try again.". Lately, in the crackberry forums, there has been an influx of folks having issues with using blackberry link on macos sierra and windows 10. the problems range anywhere from the app simply not opening to it crashing to it not synching items correctly.. Blackberry link communicates to the device over http/https traffic. if the computer is unable to ping the device or access the discovery.cgi page then a firewall or anti-virus software may be blocking connectivity to the device..
Troubleshooting connection problems in blackberry blend. article software will adjust routing table entries used to establish tunnel connectivity and therefore some users will have to sign out of vpn software in order to establish a connection to blackberry blend. connect via the usb connection method and skip the bbid sign in. once the. If you have a blackberry 10 device, you can sync media and documents between devices and with your computer on the same wi-fi
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